It may take some time before your refund is processed and officially posted.We reserve the right to refuse a return request after 30 days. If more than 30 days have passed since your purchase, please email us at and we will consider your request on a case by case basis. Any item that is returned more than 30 days after delivery.Any item not in its original condition, damaged or missing parts for any reason not due to our error.There are certain situations where only partial refunds may be granted (if applicable):.We do not refund shipping costs for items returned due to changed mind.If you have entered a wrong shipping information, you are not eligible for a reshipment or a refund.If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.If we receive a package back from the shipping company/courier due to the address provided being undeliverable, then you will be responsible for non-delivery of the product.The refund should appear within 5 working days of our receipt, however this may vary based on the method of payment. If you are approved, our refund will be processed, and a credit will be applied to your credit card or original method of payment. Once your return is received and inspected, we will notify you by email to confirm receipt of the item and verify approval or rejection of your refund. Without trackable services, we cannot guarantee that we will receive your returned item. If you are return shipping an item valued at $75 or more, we advise using a trackable shipping service or purchasing shipping insurance to minimize risk. If you receive a refund, the cost of return shipping may be deducted. Please contact us for eligibility and a return shipping label: costs are non-refundable. If the item is damaged due to shipping, we may cover return shipping. You are responsible for paying the shipping costs for returning your item. To return your product, please mail it to: Please email photographs of the damaged package and its contents to: Gift cards are non-refundable.ĭo not send your purchase back to the manufacturer. Save all packaging materials, in addition to the product and shipping box, as the postal service may want to inspect the package. We will contact the shipping carrier to initiate a claim for you.
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